Overview
This Privacy Policy explains how Olicell Group (M) Sdn. Bhd. collects, uses, stores, and protects personal data provided by dealers and customers in the course of doing business.
Information Collection
Dealer and Customer Records
Dealers are required to maintain detailed records of all purchaser/customer information, including names, contact numbers, payment methods, and proof of payment for at least one (1) year.
Application Data
Information provided during the dealer application process (such as identification documents, bank account details, and personal particulars) will be collected and securely stored.
Use of Information
Personal data is used to verify transactions, process orders, and manage dealer relationships.
The Company may request purchaser lists at any time to ensure compliance with operational guidelines and verify transaction authenticity.
Data Security
The Company commits to maintaining appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Access to personal data is restricted to authorized personnel only.
Data Sharing and Disclosure
Personal information will not be sold or disclosed to third parties without explicit consent, except when required by law or to protect the Company’s interests.
In the event of a dispute or investigation, the Company may share necessary information with legal or regulatory authorities.
Retention and Rights
Personal information is retained for as long as necessary to fulfil the purposes outlined, or as required by applicable law.
Dealers and customers have the right to request access to, correction of, or deletion of their personal data by contacting the Company at the designated email address.
Changes to the Privacy Policy
The Company may update this Privacy Policy from time to time. All changes will be communicated via official channels and will take effect upon posting.